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Abatements and Exceptions

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1. Can I reduce my property value without filing for an abatement?
2. What if, after the bill goes out, I still disagree with the assessment?
3. What evidence do I need to present to the Board when filing for an abatement?
4. Do I have to apply for an abatement every year if I received one in the past?

Assessors

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1. What do the assessors do?

City Clerk

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1. How do I get a certified copy of a birth, marriage, or death certificate?
2. How do I file for a marriage license?
3. Do I need a Tag Sale Permit to have a Tag Sale?
4. How to I obtain a Burial Permit?

Collector

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1. What is a fiscal year?
2. What period does my excise tax cover?
3. What happens on my excise tax when I buy a new car?
4. How do I change the address on my bills?
5. When can I take my exemptions off the real estate bill?
6. When are the new tax rates set?
7. When are the property values set?

Conservation

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1. How many application copies do I need to submit?
2. What happens once I submit an application?
3. What does the Conservation Commission do?
4. How do I know if my project will require me to file an application?

Emergency Management

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1. What does The Westfield Emergency Management Agency Do?

Engineering

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1. When will my street be improved?
2. Whom do I call to report a problem?
3. When will Sanitary Sewers be brought to my street?

Information Technology

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1. I just got back to work and my computer looks different. When I log on, it's not responding. What now?
2. Can I buy new or used equipment that the city no longer uses for personal use?
3. Is there a city-wide wireless network that anyone can connect to and use?
4. I will be away from my work email. How do I set up an auto-responder?
5. How do I change my work email password and what guidelines should I follow to create a new one?
6. How do I forward my work MITEL phone to another phone? How do I stop forwarding?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Mayor

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1. How can I file a complaint or claim with the City of Westfield?
2. How can submit an issue for DPW requests like road or tree issues?
3. I would like to start a business in Westfield. Who should I contact and where should I start?
4. I am looking to move to Westfield. Who can I contact for assistance?

Parks & Recreation

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1. Where are you located?
2. Can I register by phone, fax or on site?
3. Can my child be on a team with a friend or for carpooling?
4. Programs don’t start until summer should I register now?
5. Can I receive a refund if I decide to cancel?
6. What if I can’t afford a program?
7. If a program is filled up do you take a wait list?
8. Do you offer childcare during the summer?
9. Are you hiring?
10. Are you looking for volunteers?
11. How do I make a donation to help a child?
12. How do I reserve a park for a wedding or event?
13. We would like to use Park Square "The Green" What do we need to do?
14. Who do I contact regarding a torn flag in any parks?
15. Can I reserve a date for my child's birthday party at the Municipal, Chapman, or Sadie Knox Spraypark Playgrounds?
16. Can we have a dog birthday party at Arms Brook Park's dog friendly area?

Personnel

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1. How to I apply for a job?
2. How long does it take for someone to review my application?
3. What is the process for Labor Service Positions?
4. Can you explain my benefits to me?

Public Safety Communications Center

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1. When should I call 9-1-1?
2. When should I NOT call 9-1-1?
3. Why do I have to answer so many questions for medical calls?
4. What happens when I dial 9-1-1?

Public Works

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1. Something happened to my car or person on city property. How can I file a complaint or claim with the City of Westfield?

Veterans Services

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1. Do I, or my spouse, qualify as a Veteran?
2. How do I find out about Veterans’ benefits when I don’t know where to go?

Water Resources

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1. How can I pay my bill?
2. I have a water emergency! Who do I call?
3. Is there fluoride in my drinking water?
4. How often is my meter read?
5. How is my bill calculated?
6. How does the Water Resources Department test my drinking water?
7. What causes dirty water?
8. I have a fire hydrant in my yard, am I responsible for this?
9. What are some ways I can conserve water?
10. What happens if I don't pay my bill?
11. Who do I call if I think my bill is wrong?
12. I'm going away for the winter. Will my pipes freeze?
13. I'm selling my house. Do I need to notify the Water Resources Department?
14. I'm renting an apartment. Am I responsible for the water bill?
15. How does my water meter get read?

Weights & Measures

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1. How do I make an appointment for an inspection?

Wireless Internet

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1. Can I access my business network through this service?
2. How does this service work?
3. How fast is the Internet connection?
4. How secure is this system?
5. What do I need to connect to this service?
6. What if I have problems connecting to this service?
7. What is 802.11b/g/n?
8. What operating systems are compatible with this service?