When should I NOT call 9-1-1?
For routine, non-emergency situations that do not require immediate assistance. Some examples include calling for weather reports, taxis, parade times, etc. Utilize local web site resources including Mass 2-1-1 for general information requests.

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1. When should I call 9-1-1?
2. When should I NOT call 9-1-1?
3. Why do I have to answer so many questions for medical calls?
4. What happens when I dial 9-1-1?