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Senior Services
Brown Bag Distribution
This food commodity program is for senior citizens 55 years of age and over, who meet specific low income requirements. A form must be filled out and mailed to the Western Massachusetts Food Bank, Inc. The distribution is held on the 2nd Tuesday of the month at the Senior Center, 45 Noble Street, from 10:30 a.m. to 11:30 a.m. Any donation is greatly appreciated.  Applications are available at the Council on Aging.  Please contact Karen at the Council on Aging at (413) 562-6435 for more information.

Fuel Assistance
Fuel assistance applications for the 2016 / 2017 heating season will be available starting in September at the Council on Aging/ Senior Center.  There are income eligibility guidelines and documents are required with the application.
Please contact Karen at the Council on Aging, (413) 562-6435 for more information and/or to schedule an appointment for application assistance. 

Income Tax Services
AARP volunteers are at the Council on Aging during tax season to assist seniors with income tax services free of charge.
Appointments are scheduled beginning in January for the months of February, March, and April.  A waiting list is maintained.
Call 562-6435, after January 1, for an appointment.

Legal Service
Massachusetts Senior Legal Helpline
The Massachusetts Senior Legal Helpline provides free legal information, advice and referral services for Massachusetts senior citizens (60 yrs. or older) in most areas of civil law, including:
  • Bankruptcy
  • Consumer issues
  • Evictions
  • Family Law
  • Foreclosures
  • Guardianship
  • Landlord / Tenant
  • MassHealth
  • Medicare
  • Nursing Home
  • Powers of Attorney
  • Public Benefits
  • Social Security / SSI
  • Utilities
  • Veterans Benefits

For legal help with these issues, please contact the senior helpline at 866-778-0939.
All information given is kept confidential.


The Westfield Council on Aging has SNAP/Food Stamps applications available upon request. There are eligibility requirements for this program and documents are required with the application, please contact Karen at the Council on Aging for more information or to schedule an appointment.

Advisory From the Council on Aging
  • As always, there may be a number of agencies, insurance companies, prescription drug plans and others contacting Medicare beneficiaries. To help protect this vulnerable population from scams, it is important to know the legitimate agencies that may be calling and what seniors should do to protect themselves against scams
  • Do not give personal information over the phone (SS number, Medicare number, credit card information, bank information, address)
  • Ask caller for their name
  • Request the caller give you a call back number
  • Do not be pressured to take action at the time of the call
  • If you are not sure who you are talking to, hang up
  • Report any suspicious calls to the local police and the Council on Aging