Mandatory Water Use Restrictions/Prohibitions
Restricted/Prohibited usage in effect Sept 15
Employee Help Desk
Wireless Internet Services
Citizen Cyber Security
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The city information technology department, known as the Westfield Technology Center, provides and maintains all of the technical, communications and computing solutions for municipal departments and schools.
The Tech Center provides extensive services to government, public safety and education within the city to include:
Systems and software design, purchase, training and implementation
Wide area, local area and wireless networking
Network and data security
Computer and peripheral support
24x7 on call support for public safety departments
Office & Data Center Facility
The Westfield Technology Center office houses staff and a data center strategically located on high ground within the secured perimeter of the Barnes Airport. The data center is centered around a redundant power and cooling system securing an operating environment for virtualized computing, storage arrays, networking equipment and stand alone servers.
The data center’s networking hardware links systems throughout the city via fiber optics, point to point microwave and other networking technologies.
State IT Award
The Commonwealth of Massachusetts IT Division announced that the City of Westfield’s IT Department was selected to receive a 2013 Massachusetts Excellence in Technology Award in the IT Customer Service Champion category. See the official release.
State IT Award Press Release
Lenore J. Bernashe
Information Technology Manager
Westfield Technology Center
179 Apremont Way
Westfield, MA 01085
Ph: (413) 572-6565
Fx: (413) 562-3187
Monday - Friday
8 a.m. - 4:30 p.m.
City/School Helpdesk System
Employee Web Email
I just got back to work and my computer looks different. When I log on, it's not responding. What now?
Can I buy new or used equipment that the city no longer uses for personal use?
Is there a city-wide wireless network that anyone can connect to and use?
City of Westfield, MA
59 Court Street
Westfield, MA 01085
Ph: (413) 572-6200
Fx: (413) 572-6274