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Public Safety Communication Center
The 911 Public Safety Answering Point

The 911 Public Safety Answering Point (PSAP) for the City of Westfield is located at the City of Westfield Technology and Emergency Management Center.  All emergency and non-emergency calls for police, fire and medical services are received and dispatched from this location. Our goal is to provide a high level of professional public safety dispatching services while complying with local, state and federal laws.

Please remember:
  • Dial 9-1-1 for Life Threatening Police, Fire or Medical Emergencies ONLY
  • For Non-Emergencies Dial (413) 562-5411

For additional information on reporting a police, fire or medical emergency, click on the links to the left. For emergency telecommunications dispatch resources and FAQs, see the modules to the right and below respectively.

Submit Alarm / Residential / Business / Location Emergency Contacts & Additional Information Online or by FAX or MAIL.



Contact Us
John W. Medley
Public Safety Communications Administrator
Email

179 Apremont Way
Westfield, MA 01085

Ph: (413) 642-9414
Fx: (413) 562-2548

Office Hours: 8:00 - 4:00 pm

24 Emergency/Priority Service
On Duty Dispatchers
(413) 562-5411