Mandatory Water Use Restrictions/Prohibitions
Restricted/Prohibited usage in effect Sept 15
Bill Payment Information
You are here:
Citizen Self Service
Please choose from the list below which bills you would like view and pay.
Motor Vehicle Taxes
Personal Property Taxes
Real Estate Taxes
Important Information Regarding Online Bill Payments
Payments can be made using an e-check, Visa or MasterCard debit card and Visa, MasterCard, Discover or American Express credit card.
When paying by e-check, you must have your checking account number and routing number. Both of these numbers are located on the bottom of your checks. Your routing number can also be found on your bank's website or by contacting your bank directly.
Additional fees will apply when processing payments. The fee for payment by e-check is only $0.25. The fees dor debit and credit card transactions vary. For details, please see our
. The City of Westfield does not collect any fees that are charged during online transactions.
Payments must be made in full. No partial payments are accepted.
Past due bills must be paid in full before paying current bills.
Users will no longer receive a pop-up window after completing transactions. If you wish to print a confirmation of the payment, you may print the current page after the transaction is done.
You may void payments made the same day by calling UniBank
toll-free at 1-877-227-1157, Monday - Friday from 8AM - 5PM EST. Press 1 at the prompt.
After a payment has processed, you must
or call the Collectors Department
572-6229. Refunds may take up to 10 business days to process.
Questions: Contact the Collector’s Office by
or by phone (413) 572-6229.
Motor Vehicle Excise taxes reported to the Registry of Motor Vehicles paid by credit card will be released at the RMV in 2 business days. Debit cards will convert to electronic check (ACH) and all electronic checks (ACH) will be released at the RMV in no fewer than 6 business days.
City of Westfield, MA
59 Court Street
Westfield, MA 01085
Ph: (413) 572-6200
Fx: (413) 572-6274