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The Collector's Office
The Collector’s office's primary responsibility is to collect real estate, personal property and motor vehicle excise tax, as well as water, sewer, and waste management fees that appear on the combined utility bill. The city operates on a fiscal year which runs from July 1 to June 30.

The office also processes miscellaneous payments to the city such as out of district tuition payments to Westfield Vocational Technical High School. The office bills and collects fees for off duty police officers that work details on various construction projects throughout the city. The office helps taxpayers resolve problems with their payments, prepares municipal lien certificates and processes payments from other city departments. The office also processes refunds where appropriate. The office works closely with the Treasurer's Office and the Law Department for the collection of overdue taxes up to and including auctions of properties that the city has foreclosed upon.

1st Quarter Fiscal Year 2017 Real Estate Tax Bills

The 1st Quarter Fiscal Year 2017 Real Estate Tax Bills were issued on July 1, 2016.
These bills were due on Monday, August 1, 2016.

2nd Quarter Fiscal Year 2017 Real Estate Tax Bills
The 2nd Quarter Fiscal Year 2017 Real Estate Tax Bills will be issued on Sept. 30, 2016.
These bills are due on Tuesday, November 1, 2016.

Payments can be made online by using the City's Pay Online feature or by mailing your payment using the enclosed envelope. You may also pay in person at the Collector's Office in room 105 of City Hall - 59 Court Street, Westfield, MA 01085.

Please note that the City now accepts payment by electronic check (e-check) for a fee of only $0.25.

Contact Us

Meghan Kane
Acting City Collector

City Hall - Room 105
59 Court Street
Westfield, MA 01085

Ph: (413) 572-6229
Fx: (413) 564-3145

Monday - Friday
9 a.m. - 5 p.m.