The parking clerk is an appointee of the mayor, with the approval of the City Council. The power and duties of the parking clerk are outlined in the Massachusetts general laws, chapter 90, sec 20A1/2. In short, the parking clerk maintains and records all parking violations, applies payment and late fees as deemed on parking violations and holds hearings where parking violators can be heard.

Pay from the convenience of your computer. Visa and MasterCard accepted. All you need to know is your plate number. Pay your parking tickets online.

COVID Update: January 14, 2021

Please contact the Off-Street Parking Office if you need a "new" parking permit or if yours "expired".  To date, we are not open to the public, but we can assist you if you need to purchase a parking permit.  Please call (413) 572-6245 and ask for Peter or Gerri.  We can either get your permit delivered to you, or arrange a convenient time for you to stop by City Hall and safely get your parking permit to you.  If you have any questions, please do not hesitate to call the above-referenced number.

Thank you and Happy New Year!

Peter J.Miller, Director
Off-Street Parking Office

Municipal Parking Lots

Downtown Parking & North Side Parking Lot Maps
Downtown Update Dec 2019 - Municipal Parking Lot Permit Regulations
Municipal Parking Lots Snow Emergency Instructions


If you have any questions regarding the snow plowing regulations, please call the Community Development Department at (413) 572-6246.