Report A Concern

Report non-emergency issues to the City of Westfield from your smartphone, tablet, or web browser using Commonwealth Connect, a Massachusetts wide project in partnership with SeeClickFix. Citizens can use this system to report and track non-emergency issues as individuals or collectively and help improve the City.

For life and death emergency matters requiring immediate attention call 9-1-1.
For urgent matters requiring city staff attention (but not life threatening) please call (413) 564-3119 where a staff SeeClickFix Mobile Appmember will take your report and direct an appropriate response.

Make your report using the web interface below, or you may wish to download and use the mobile application.

Mobile apps require creation of a user account.
Download the Mobile App: iPhone / iPad Android or Web Page

City of Westfield staff respond to Commonwealth Connect requests during regular business hours. Actions and repairs in relation to requests are handled as resources and conditions permit. Commonwealth Connect (SeeClickFix) is not to be used for emergencies.