Substance Use Resource Guide

Massachusetts Substance Use HELPLINE

800-327-5050

24 hours a day / 7 days a week

helplinema.org


Massachusetts Overdose Prevention Helpline

800-972-0590

www.massoverdosehelpline.org 


DART (Drug Addiction and Recovery Team)

Hampshire and Hampden County

*Westfield, response team and recovery coaches

Call or text: 413-588-2335


HCAT (Hampden County Addiction Taskforce)

Call or text: 413-312-8003

HCAT


Important Resources for Pregnant and Postpartum People

All Pregnant Women seeking substance use disorder treatment have priority access to treatment in Massachusetts. If you need further assistance in accessing services for pregnant women, please call the Institute for Health and Recovery at 617-661-3991 or 866-705-2807

Institute for Health and Recovery: Pregnant Women’s Access Line: 866-705-2807 


Beverly Parham 
Director of Family Access & Housing 
Tel: 617-386-6015

Susana Ismatul 
Bilingual Access Coordinator 
Tel: 617-945-3707 

Cherena Crosby 
Pregnant Women’s Access Coordinator 
Tel: 617-945-6508 

https://www.healthrecovery.org/page/family-residential-treatment-intake-pregnant-womens-access

ATS/CSS/TSS

Acute Treatment Services/24-Hour Diversionary Withdrawal Management (ATS): Medical intervention and stabilization for individuals who require withdrawal management in a 24-hour medically monitored environment.

Clinical Stabilization Service (CSS): Clinically managed high intensity short-term residential program for individuals not in need of withdrawal stabilization but require clinical services to stabilize and prepare for the next step in treatment. People can be referred by ATS or from the community if medically stable.

Transitional Support Service (TSS): Short-term residential, support services for adults who need a safe and structured environment to support their recovery process after completing withdrawal management and stabilization. These programs are designed to help those who need services between acute treatment and residential rehabilitation, outpatient, or other aftercare. Average length of stay is 4-6 weeks.


Westfield: 


Gandara Esperanza Women’s TSS

91 East Mountain Road
Westfield, MA 01085
413-246-9675

gandaracenter.org

Springfield: 


BHN: Carlson Recovery Center ATS

471 Chestnut Street
Springfield, MA 01107
413-733-1431

bhninc.org

BHN: The Hope Center CSS

35 Heywood Street
Springfield, MA 01104
413-746-4673

bhninc.org

Holyoke:


BHN: Holyoke Transitional Support Services (TSS)

130 Pine Street
Holyoke, MA 01040
413-301-9355

bhninc.org|Holyoke TSS

Outpatient Services

Services for individuals and families dealing with mental health and substance use challenges.

Westfield:


BHN: Center for WellBeing

77 Mill Street, Suite 251
Westfield, MA 01085
413-568-6141

bhninc.org


River Valley Counseling Westfield Outpatient

94 North Elm Street
Westfield, MA 01085
413-437-9294

rvccinc.org


West Springfield:


CHD Outpatient Behavioral Health Services

246 Park Street
West Springfield, MA 01089
844-243-4357

chd.org 


Springfield:


Gandara Outpatient Clinic – Behavioral Health Urgent Care 

2155 Main Street
Springfield, MA 01107
413-736-0395

gandaracenter.org


Gandara Outpatient Clinic - Behavioral Health Urgent Care 

85 St George Road
Springfield, MA 01107
413-732-2120

gandaracenter.org


CHD Pine Street Clinic

367 Pine Street
Springfield, MA 01105
413-737-1426

chd.org


Holyoke:


Behavioral Health Network City Clinic

235 Maple Street
Holyoke, MA 01040
413-532-0389

bhninc.org 


Behavioral Health Network – Mt. Tom Center for Mental Health & Recovery

40 Bobala Road
Holyoke, MA 01040
413-536-5473

bhninc.org    


MiraVista Behavioral Health Center

1233 Main Street
Holyoke, MA 01040
413-701-2600

miravistabhc.care



Family Resource Centers

Gandara Westfield Family Resource Center

18 George Street
Westfield, MA 01085
413-417-2020

Westfield Family Resource C... | GandaraCenter

Gandara Springfield Family Resource Center

18 Gaucher Street
Springfield, MA 01109
413-733-7699

Springfield Family Resource Center | GandaraCenter

Recovery Support Centers

Gandara: Hope for Holyoke

100 Suffolk Street
Holyoke, MA 01040
413-561-1020

Hope for Holyoke | GandaraCenter


Gandara: Valor Recovery Center

383 Worthington Street
Springfield, MA 01103
413-507-3635

Valor Springfield Recovery Center | GandaraCenter


Northampton Recovery Center

25 Armory Steet
Northampton, MA 01060
413-834-4127

Northampton Recovery Center


Opioid Treatment Programs:

 Methadone maintenance and outpatient withdrawal management for individuals with opioid use disorder. 


Westfield:


Health Care Resource Centers

130 Southampton Road, Ste 4
Westfield, MA 01085
413-568-6600

HCRC Westfield Methadone Treatment & Recovery Services (hcrcenters.com)


Springfield:


Springfield Comprehensive Treatment Center

511 East Columbus Ave
Springfield, MA 01105

413-733-3488

springfieldctc.com


Behavioral Health Network 

395 Liberty Street
Springfield, MA 01104
413-272-1333

bhninc.org Liberty St


Holyoke:


Behavioral Health Network

235 Maple Street
Holyoke, MA 01040
413-532-0389

bhninc.org Holyoke


MiraVista Behavioral Health Center

1233 Main Street
Holyoke, MA 01040
413-701-2600

miravistabhc.care


Chicopee


Health Care Resource Centers

628 Center Street
Chicopee, MA 01013
413-746-0051

HCRC Chicopee Opioid Addiction Recovery & Methadone Clinic (hcrcenters.com)


Office-Based Addiction Treatment: 

Buprenorphine or Vivitrol treatment within a community or behavioral health center setting or medical office. 


West Springfield:


CleanSlate 

900 Memorial Ave
West Springfield, MA 01089
413-788-0100

cleanslatecenters.com 


SaVida Health

50 Union Street
West Springfield, MA 01089
413-732-0040

savidahealth.com 


Springfield:


Brightwood Health Center

380 Plainfield Street
Springfield, MA 01107
413-794-4458

baystatehealth.org 


Cleanslate

1985 Main Street, Suite E
Springfield, MA 01103
413-736-1458

cleanslate.com


Holyoke:

Holyoke Health Center

230 Maple Street
Holyoke, MA 01040
413-420-2200

hhcinc.org


CleanSlate

306 Race Street, 2nd floor.
Holyoke, MA 01040
413-650-0590

cleanslate.com



Recovery High School:

 Public high school for youth ages 14-21 that provides educational environments suited to support youth recovering from substance use disorder.


Liberty Preparatory Academy

37 Alderman Street
Springfield, MA 01108
413-750-2484

libertyprep.springfieldpublicschools.com


Intervention & Family Support Programs

Learn to Cope 

*Parents Support Groups & Narcan Training 
Zoom Meetings are Monday-Thursday @ 7pm
(508) 738-5148

Meetings - Learn to Cope (learn2cope.org)

Allies in Recovery - Family Training in CRAFT, Internet & Online Support

57 Prospect Street Suite 2
Northampton, MA 01060
(413) 210-3724

alliesinrecovery.net


Overdose Prevention and Syringe Access Programs


Westfield:


Tapestry - Syringe Access & Overdose Prevention

17 East Silver St.
Westfield, MA
(413) 241-5379

tapestryhealth.org Westfield


Westfield Police Department – Medication Disposal

15 Washington St
Westfield, MA 01085
(413) 572-6200

Medication Disposal Program | Westfield, MA - Official Website (westfieldpolice.org)


Springfield:


Tapestry - Syringe Access & Overdose Prevention

1985 Main Street Suite G
Springfield, MA 01103
(413) 363-9472 

tapestryhealth.org Springfield


Holyoke:


Tapestry - Syringe Access & Overdose Prevention

306 Race Street
Holyoke, MA 01040
413- 315-3732 

tapestryhealth.org Holyoke


Recovery Support Groups

Alcoholics Anonymous  

Westfield AA Meetings

Western Mass AA Intergroup


Narcotics Anonymous

866-624-3578

nerna.org/pioneer-valley-western-mass

na.org/meetingsearch

nerna.org


Refuge Recovery

Refuge Recovery World Services


SMART Recovery

SMART Recovery Meeting Finder