News Flash


Posted on: March 31, 2020

City of Westfield COVID-19 Related Updates 03-30-20

Public Health Updates

  • As of March 30th, there are 46 confirmed cases of Coronavirus (COVID-19) in the City of Westfield.
  • If you think you have been exposed to COVID-19 and develop a fever and other symptoms, like coughing or difficulty breathing, please call your healthcare provider/primary care doctor for medical advice.
  • PLEASE STAY HOME! Limit your trips outside of the home to only those most necessary. Practice good hygiene, washing hands with soap and water for at least 20 seconds. Regularly disinfect hard surfaces like counters, table tops, and doorknobs.
  • For more information on symptoms, go to:
  • 10 Ways to Manage Respiratory Symptoms at Home:

Online & Telephone Resources

Updates From the Commonwealth

  • The Massachusetts Department of Public Health is maintaining a website aggregating the most up-to-date information relative to COVID-19. It can be found online at:
  • Governor Charlie Baker issued an emergency order requiring all businesses and organizations that do not provide “COVID-19 Essential Services” to close their physical workplaces and facilities to workers, customers and the public as of Tuesday, March 24th at noon until Tuesday, April 7th at noon. These businesses are encouraged to continue operations remotely. Here is the list of designated essential services businesses:
  • State agencies have been issuing Emergency Orders, Updates, Advisories and Guidance on matters as diverse as prescription writing to senior hours at grocery stores to professional licensure in response to our current state of operations. For a list of these orders, check this website:
  • The state has created an online portal where individuals can easily donate or sell personal protective equipment (PPE) and volunteer to support the COVID-19 outbreak response in Massachusetts. Information can be found here:
  • Travel Guidance: Beginning March 27, all travelers arriving to Massachusetts are instructed to self-quarantine for 14 days. This guidance will be displayed as posters at service plazas along Interstate-90 eastbound, distributed as flyers at major transportation hubs and on posted on highway message boards. Visitors are instructed not to travel to Massachusetts if they are displaying symptoms. Health care workers, public health workers, public safety workers, transportation workers and designated essential workers are exempt from this requirement.
  • Trial Courts: For information on the status of trial courts in Massachusetts, visit this website:

Food Security

For School-Age Youth: The Westfield Public Schools are offering free curbside lunch and breakfast pickup services at the following locations:

  • ABNER GIBBS SCHOOL, 50 WEST SILVER ST     11:00 AM – 1:00 PM
  • FRANKLIN AVE SCHOOL, 22 FRANKLIN ST         11:00 AM – 1:00 PM
  • POWDERMILL VILLAGE APARTMENTS                11:30 AM – 12:30 PM
  • COLONIAL PINE ACRES APARTMENTS                11:30 AM – 12:30 PM
    For more information call the Food Services Department at (413) 572-6493.

For Youth Age 2-18: The Boys & Girls Club of Greater Westfield is offering free curbside dinner pickup services at the following locations:

  • BOYS & GIRLS CLUB, 28 WEST SILVER ST      4:30 PM – 6:30 PM
  • COLONIAL PINE ACRES APARTMENTS           5:00 PM – 6:00 PM
    For more information, visit:

For Senior Citizens: Take-out meals, prepared by the Senior Center kitchen staff, are available for $3, Monday through Friday with curbside pick-up. Those who wish to purchase a meal should call the Senior Center at (413) 562-6435 in the morning between 8:30 AM and 10 AM and provide a name and phone number. Their meal will be available for a drive-by pick-up near the Senior Center front patio between the hours of 11 AM and 12:00 NOON that day. Please note that meals will be cooked but will have to be heated at home. Please enter the Senior Center parking lot via Murphy Circle, which is the entrance farthest from the Senior Center building, for meal pick-up.

For Senior Citizens: Bagged lunches are offered for pick-up at Abner Gibbs School from 11 AM to 1 PM at Abner Gibbs School, 50 West Silver Street Monday through Friday.

The Westfield Food Pantry is periodically offering grab-an-go dinners for individuals and families in need. They are communicating primarily through their webpage at:

The Westfield Soup Kitchen, at 101 Meadow Street, is providing limited grab-and go meals Sunday-Friday each week from 5:00 pm – 5:45 pm. Appropriate social distancing will be practiced and expected. The organization is accepting monetary donations at its mailing address, Our Community Table, PO Box 2017, Westfield, MA 01086.

Municipal Operation Update

  • Westfield City Hall remains CLOSED TO THE PUBLIC. 
  • Municipal departments have been directed to enact Contingency Plans to allow for essential work functions to continue at this time. 
  • Police/Fire/Emergency Management/Dispatch: Normal operations; Smoke & Carbon Monoxide inspections suspended in compliance with state order until 90 days following the lifting of the State of Emergency.
  • Schools: Westfield Public Schools are closed until May 4th. Parents and students are instructed to visit their School’s website, which can be accessed from to connect with their teacher and keep up-to-date with enrichment opportunities and assignments.
  • Schools (continued): If your family does not have a web-capable device (other than a cell phone) at home, please complete the following form if you would like to request a loaner device for academic purposes to assist your child in accessing online resources and enrichment opportunities and continued learning. To request a device for loan, please go to or call Westfield Public Schools at (413) 572-6403.
  • Airport: Regular operations Phone: (413) 572-6275
  • Assessor’s Office: Staff serving staggered schedules. Phone: (413) 572-6223. 
  • Auditor’s Office: Staff serving staggered schedules. Can be reached by phone at 572-6371
  • Building: Staff serving staggered schedules. Inspections being performed compliant with applicable codes. Invoking right to accept alternate methods of inspection when warranted. Phone: (413) 572-6251
  • City Clerk: Staff serving staggered schedules. One staff member in office each day. 
  • Phone: (413) 642-9306
  • City Council: Meetings will be posted on city website at; Remote participation instructions will be available. 
  • Community Development: Office staffed daily. Most staff working remotely, performing essential duties. Phone: (413) 572-6246
  • Conservation: Staff working remotely. Voicemails and emails being checked regularly throughout the day. Active construction sites being inspected regularly, conducting pre-construction visits, and acting on enforcement matters. Staff working to enact remote meeting participation for its April 14th meeting. Phone: (413) 572-6281
  • Public Works: Remains active. Staff has been separated, working flexible hours with smaller crews. Water and wastewater monitoring continuing at normal operations. Phone: (413) 572-6226
  • Engineering: Staff serving staggered schedules. Construction monitoring on active projects continuing. Phone: (413) 572-6219
  • Health Department: Office operating at full-strength. Phone: (413) 572-6210
  • Law Department: Staff serving staggered schedules. Department consulting on all matters of legal importance to both ongoing concerns and emergency concerns. Phone: (413) 572-6260
  • Off-Street Parking: Permits active in March have been extended until April 30, 2020.  Phone: (413) 572-6246
  • Personnel/Payroll/Benefits: Staff serving staggered schedules. Essential functions for employee support and communications operating fully. Phone: (413) 572-6207
  • Purchasing: Staff working remotely with full capabilities; Regularly visiting office to perform only essential functions. Phone: (413) 572-6254
  • Retirement: Staff serving staggered schedules; Retirement Board operating meetings remotely; Essential functions being performed per normal Phone: (413) 572-6239
  • Technology Center: Team working staggered and flexible hours schedule to maintain systems functionality and support essential and emergency functions.  Phone: (413) 572-6565
  • Treasurer & Collector: Staff serving rotating/flexible staff scheduling. Both offices staffed daily. Payments being accepted via drop-box in City Hall parking lot entrance area. Essential duties being performed normally. Phone: (413) 572-6228
  • Veterans’ Affairs: Office staffed daily; Staff working a staggered schedule. Essential functions being performed normally. Phone: (413) 572-6247

Business Assistance

  • The City of Westfield Office of Community Development is offering its Microenterprise Grant Program to qualified businesses with less than 5 employees to assist with working capital or other needs. The program is currently capitalized for $20,000 through the Community Development Block Grant program. For additional information, visit our website at:
  • The federal CARES Act, passed by Congress and signed by the President on March 27th and includes several provisions to help businesses and their employees. Among those was a supplemental appropriation to the Community Development Block Grant (CDBG) program, which will allow the City of Westfield to provide additional assistance to small businesses who commit to retaining employees and to public services agencies who are feeding low-and-moderate income families, among others. More information to be released. 
  • The Massachusetts Growth Capital Fund has created a $10 million loan fund to provide financial relief to businesses of 50 or less employees impacted by the COVID-19 public health crisis. Loans are immediately available with no payments due for the first six months. More information on this program can be found here:
  • The U.S. Small Business Administration is also offering federal disaster loans for working capital to small businesses impacted by COVID-19 disruptions. For additional information on this program, visit here:
  • COVID-19 is creating a global health and economic crisis. This survey is collecting data to demonstrate its economic impact on businesses and organizations in the Pioneer Valley. The information will be used to advocate for resources to help now and in the coming weeks and months. Please complete this brief survey by March 31, 2020.  Link to survey:

Top of the Day

Be extra careful and do your best to AVOID SCAMMERS, especially through e-mail. DO NOT CLICK ON ANY LINKS OR ATTACHMENTS THAT YOU CANNOT VERIFY.  - From the Information Technology Teach

Download Copy of This Update (PDF)
Facebook Twitter Email

Other News in COVID-19

Health Dept Bulletin 03/18/20

Posted on: March 23, 2020

Off Street Parking Permits Extended

Posted on: March 23, 2020

Health Dept Bulletin 03/16/20

Posted on: March 23, 2020